Administrative and Operational Excellence – Essential

Program	Hours number
Knowledge the concepts of competitive advantage, the importance of the mission and vision for institutions and companies, and how to set smart goals.	5
The concept of modern management, the roles and tasks of managers, the environments affecting management.	5
Secrets of career success, how to be successful, self-confidence, secrets of career failure, distinguished employee and his traits.	5
The concept of successful communication with others and understanding body language and gestures, the benefits of successful communication in organizations and companies, ways to treat communication problems in institutions and companies.	5
Innovation and creativity in organizations, administrators of organizations and innovation, innovative organizations, innovation and types of organizations.	4
Principles of innovation in organizations, management of innovative activities in organizations, organizations and technology strategy, planning innovations in the organization, organization of research and development activities.	6

The concept of administrative excellence and modern corporate management.
The difference between advanced modern management, and classic leadership and management methods.
The modern advanced management approach followed according to the advanced business management system.
Guiding the contemporary world in following advanced administrative methods enhanced by modern technology.

Managers and owners of government and privatized companies, managers of the company's data and information management offices, quality system administrators in information systems.
Network administration developers within large institution and organizations. All employees in the field of administration business and offices of the company.